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Okay, perfect. Um, okay, then I'll just get started, and thank you for joining me.

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So, my first question to you is, uh, please specify your study of program and current year and approximate number of textbooks used per term on average.

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Oh, so…

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My name is Esha, I am currently in my fourth year in doing computer science.

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As my major, I usually…

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Since our major is, like, mostly online books, but I do prefer some physical books, so I end up taking, like, 3-4 books per semester.

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If I have to read them.

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Yeah.

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Yeah, yeah, that sounds perfect.

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And my next question is, uh, please describe the traditional process of obtaining textbooks.

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For four-year classes.

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Um, so usually I, first of all, check in McMaster's bookstore if they have it available, but usually the campus store is kind of expensive, so that's when I go to online different methods, maybe Facebook Marketplace or…

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There are some other sites, too.

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Yeah, Amazon or something, yeah.

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But, um… exactly, so…

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Usually, the prices are a little comparable, but…

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As a student, I would still kind of like cheaper…

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a way to buy the books, if I can get… yeah.

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Yeah. Yeah, makes sense.

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And my next question to you is, uh, what generally occurs with regard to textbooks?

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At the end of semester.

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Um, so by the end of semester,

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I'm left with a bunch of books, so I try to kind of donate them, or…

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Just have them with me, because I studied them.

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Yeah.

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But yeah, I kind of have them.

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Unless I want to donate.

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Yeah, makes sense, of course.

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And, uh, when considering purchasing a book, how do you decide if it is really necessary to have that book?

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Right, so… there are two factors. Sometimes I don't really want a book, but the course I'm taking, it really needs me to buy the course, and I've taken a couple of them, which really wants me to have a, like, a physical copy of the book. So that's one factor, and the other one is maybe I just want a book, like…

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I just want to read. So, that's another factor when I would buy

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a book, like, a physical edition of that book.

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Yeah. Yeah, that makes sense.

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And what aspects of meeting someone to exchange a textbook make it inconvenient or appealing… unappealing to you?

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Mmm…

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I think it's usually the fear that someone might, um…

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use, like, maybe some inscribings and stuff in my book, like, I don't really like to…

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highlight stuff in my book, I just like to read them. So, that's one of the major reasons I don't like to share my books, or, like,

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giving you to someone, having this fear that they might use a pen or a highlighter or something.

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Yeah. Okay, that makes sense.

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And if you could change one part of the textbook purchasing process to make it better, what would that be and why?

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Hmm…

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Uh, so…

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Yeah.

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Right, so since you're talking about textbooks, I feel most of the textbooks are bought by students, and we all know students are in a very struggling phase of their life, so…

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having, like, somewhere where we can, um, maybe identify, okay, yeah, you are a student, so you can get, like, a minimum this percent off on that book that you're buying. I think that's a really good idea, because there are other apps who…

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do it for different stuff, maybe, let's say, um, you're buying electronic stuff, so why not we have something like that for books? I would really appreciate that.

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Yeah, like, student discounts and stuff.

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Exactly.

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Yeah, makes sense. And from your perspective, uh, what problem is this design attempting to solve?

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Mmm…

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I think this idea is really good, um… that someone

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can actually buy books from a trusted source, because, um…

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buying them, like, randomly from some people, I would not trust that.

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Oh, but since users are verified and we are doing, like, a rating thing, as done on most of the apps, like,

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Uber or, um, different online websites.

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Yeah.

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I think it makes it more reliable for someone who wants to use it.

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Yeah, that's a really good point, I agree with that.

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And, uh, what features of this prototype grabbed your attention immediately?

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Yeah, um, I think I really like the idea that you could rate people.

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Because I would love to see the feedbacks, and uh…

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yeah, it's not just, like, very general. I have an idea who am I… who am I, like, uh…

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Yeah.

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getting my books from. And also, I think the idea of not actually interacting with a person, since it might get a little awkward,

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And just, like, having the book with me, really like that idea.

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Yeah, yeah, that makes sense.

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Yep.

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And, uh, what aspects were you not comfortable with in this product?

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Um, I think this is a good product overall, but once change that comes to my mind would be I did read that, um…

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The full payment is done after the product is received, like, the book is received, so as a person who's lending the book, and someone who's buying it, um, I would like we do, like, a 50-50 thing, so you pay 50% of the amount and start before you buy the book, and the rest once you are… once you have the book with you, so…

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Yeah.

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It gives, like, a sense of confidence to both the…

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buddies.

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Yeah, no, that's perfectly fair, makes sense.

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Yeah.

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And, uh, do you think this process is better than your current process for buying or selling textbooks?

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Oh, yeah, definitely, like, going on random websites to just, like, find what I want is…

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Yeah.

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not the most… the least stressful thing. Like, already, as students, we have, like, less time and a lot of stuff to do, so…

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I would love if there is a devoted app for this, like, it makes it better. So, yeah.

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Nice.

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Yeah. Yeah, I definitely agree with you.

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And which feature of the… which feature on this platform would have the greatest impact on how you utilize this platform?

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Hmm, that's interesting.

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Oh…

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I think…

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Yeah.

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So, in the… in care… in-app messaging feature is really good, because, um…

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I would not have to, like, um, connect with a person.

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like, through their personal contacts, because that's, like, kind of, um, a violation. Maybe I don't even meet that, like, see that person or, like, interact with him ever.

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Yeah.

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Um, so if we can just, like…

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text on the app and just figure things out, so… I think that's one of the key highlights of this app that's really good.

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Yeah, the privacy factor, I guess, yeah, that makes sense.

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Yeah.

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Oh, that's good. And if this platform were to come out in the upcoming term, how likely are you to utilize this platform? And, um,

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What would… what would you need to change?

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Mmm…

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If it would come out…

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I would kind of use it because, um, yeah, new semester means new books, everyone needs that.

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Yeah.

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Um…

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One thing that I would, like, use in this would be…

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Um… I think I would recommend it to my friends, because…

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Um, I would…

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check, like, if the books are, like, from genuine source, then yeah, of course I'm gonna use this app.

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Yeah, that makes sense. Thank you so much, and that's all the questions I had for you.

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Perfect, thank you so much.

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Thank you.

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Did you close the